Client Experience
Track your build progress with ease with our Ravebuild Client Portal
At Russell Properties, we keep you connected to your home’s progress every step of the way through our Rave Client Portal. This online tool gives you real-time access to your build’s updates and helps manage any variations, ensuring you’re always informed and engaged.
What the client portal provides:
Weekly/fortnightly photos: See regular updates with photos capturing each milestone.
Real-time scheduling: Track your build’s timeline, with clear visibility of upcoming milestones.
Direct messaging: Reach out to your project team, ask questions, and stay in the loop.
Variation management: Keep track of any changes to your build and stay updated on adjustments made throughout the process.
With the Rave Client Portal, you’ll have peace of mind and up-to-date insights as your new home comes to life.
Russell Properties clients have access to their own Gtee Digital Warranty and Maintenance Portal
Gtee is a digital platform designed to streamline warranty and maintenance management for homes and buildings. It automatically collects and organizes warranty and maintenance information for products used in a build, ensuring homeowners and builders have easy access to essential details.
Key Features:
Automated Warranty & Maintenance Tracking: Gtee gathers all relevant product information and sends reminders when maintenance is due.
24/7 Access: Homeowners can log in anytime to view warranty details, maintenance schedules, and product information.
Legal Compliance: The system records all notifications sent to homeowners, helping builders meet legal requirements.
Builder-Friendly Tools: Builders can upload site-specific warranties, plans, specifications, and compliance documents.
Gtee is widely used across New Zealand and Australia, with over 800 companies listing more than 16,000 properties on the platform. If you're interested in learning more, you can check out their website here. Let me know if you need more details!