What Our Clients Say
Real Feedback from Happy Homeowners
Trusted by Families Across Wellington
We’re proud of the homes we build and the relationships we form along the way. Hear directly from the people we’ve worked with — from first-home buyers to growing families — about their experience building with Russell Properties.
“I have to say we made the right decision to have a package new build with Russell Properties. Everything was made super easy with the starting selection of house interior, electrical, appliances and colouring, we were given many options to choose from and their friendly team helped us throughout completion until settlement without any delay. After sales service also provided good customer care from the team responding quickly and effectively to queries.
Living and being part of Churton Park community is great, roads are wide, safe, clean, close to public transport as well as a supermarket nearby. It's a lovely neighbourhood."
Eddy Lie
“After having both sets of parents build with Russell properties in Grenada Village, it was our turn! From day 1, the team was welcoming and worked closely with us to achieve our dream forever home. All dealings with both Fiona and Mike were always prompt and professional, answering all questions and providing relevant and practical information at all times.
We are thrilled with our spacious, beautiful 5 bedroom family home with stone benches and the highest quality floor and splashback tiles. Our favourite feature is the gas ducted heating which heats up in an instant. We would definitely recommend Russell Properties to anyone wishing to build or buy a brand new home.”
Mariam
“We have lived in Churton Park / Glenside for over 50 Years and the property purchased from Russell Properties Ltd. last year was our third home in the suburb.
We obviously love the area with its close proximity to the city, the semi-rural outlook and the continuous supply of new housing which enabled us to down size to a new single storey property.
We are extremely satisfied with our purchase and Russell Properties have been excellent in attending to the minor maintenance issues that we had.”
V & J Wu
“We built our new family home through Russell Properties and are very happy. We went for gas central heating with double glazed windows and the house is warm and dry throughout the year for our young family.
We worked with the Russell Properties design team to get the house we wanted and also choose the colours we liked.
The team was great to deal with and were happy to answer questions and provide advice every step of the way.”
Rod H.
“This is the second home we've built with Russell Properties, and choosing them again was an easy decision as our first experience was so positive that we had complete confidence going into this build.
From the very beginning, the process was smooth and enjoyable. We appreciated the flexibility to personalize our home-selecting colours, upgrading appliances, choosing bathroom fittings, and choosing from a good range of tiles. Fiona was incredibly knowledgeable and supportive throughout, guiding us through each step with care and expertise.
The entire Russell Properties team was professional, responsive, and accommodating to our requests. They made sure we had plenty of opportunities to visit the site and see our home take shape, which made the journey even more exciting.
Even after moving in, the aftersales service has been excellent. While the house was built to a high standard, the occasional maintenance task -and when those arise, there's a clear and efficient process in place to get things sorted promptly.
We absolutely love our new home and are thrilled to be living in the peaceful, welcoming neighbourhood of Churton Park. Thank you, Russell Properties.”
Daham and Vathsala
“Building my home with Russell Properties was a fantastic experience from start to finish. Despite COVID-19 supply chain challenges, the team delivered on time, thanks to their strong planning and professionalism.
Fiona, our project manager, was excellent clear communication, regular updates, and multiple walkthroughs gave me complete confidence throughout the build.
The quality and finishes are top-notch, and even with a pre-approved plan, the team worked with us to personalise the bathrooms, kitchen, and install centralised heating across three zones. Now living in Grenada Village, I love the peaceful, well-connected community.
And even post-handover, the after-sales service has been responsive and supportive.
Highly recommend Russell Property for anyone wanting a reliable, high-quality build in Wellington!”
Vikas and Rakhi Tyagi
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